Privacy Policy

Information Collection and Usage

We gather various types of information to improve our services and provide a more customized user experience. This may include your name, contact details, employment information, and any other personal data you voluntarily submit. We also collect information about your interactions with our services, such as the pages you browse, searches you perform, and actions you take. This information may be combined with data collected directly by us or obtained from third-party sources to enhance service quality, deliver relevant content, and better understand user preferences and needs. We may also aggregate or anonymize this data so that it cannot be linked to you or your device. Such anonymized or aggregated data may be used for research, marketing, and operational purposes.

Non-Personal Data

We may collect, process, and share aggregated information, including statistical or demographic data, for various purposes. Aggregated data may be generated from personal information but is not treated as personal data because it does not directly or indirectly identify an individual. For example, we may evaluate usage trends to calculate the percentage of users who access a specific feature on our website. If we are required by law or by the terms of a contract to collect personal information and you do not provide the requested data, we may be unable to fulfill our obligations or complete the agreement. In such circumstances, we may suspend or terminate the related service, and you acknowledge this as a condition of using our services.

How We Collect Information

We use multiple methods to collect Personal Data about you, including the following:

  • When you access or browse our website, we may automatically collect both Personal and Non-Personal Data. This may include Technical and Usage Data related to your device, browsing behavior, and usage trends. This information is collected through cookies, server logs, and similar tracking technologies. If you visit other websites that utilize our cookies or tracking tools, we may also collect associated Technical and Usage Data.
  • We may also receive Personal Data, including Technical and Usage Data, from third-party sources such as analytics providers. If you are a client, we may obtain additional Business Information from third parties to supplement the information you provide. We may also collect Business Information and Contact Data relating to non-users from external sources.
  • In some circumstances, our clients engage us to deliver services on their behalf. In these cases, we process Personal Data strictly according to the client's instructions and do not maintain a direct relationship with the individuals whose data is processed.
  • If we act as a service provider and process your Personal Data, and you wish to access, modify, correct, or delete your information, we will provide the appropriate client contact details so that you may submit your request directly. In limited circumstances, we may assist with such requests when necessary.

Use of Personal Information

Your personal information may be used for the following purposes:

  • We process your personal data to deliver the Services you request. This may require sharing information with third-party platforms, service providers, or partners when necessary to provide the Services. Without processing your personal data, we would be unable to deliver these Services.
  • We use your personal data when you contact us with questions, complaints, feedback, disputes, or support requests. Without this information, we would not be able to respond properly or ensure a smooth user experience.
  • We monitor and prevent prohibited, unlawful, or unauthorized activities on our Services, enforce agreements with partners and third parties, and manage billing or fee collection related to your use of the Services. Processing your personal data is required to operate our Services in accordance with applicable policies and agreements.
  • We work to protect your safety and maintain the reliability of our Services by detecting spam, malware, fraudulent behavior, and security risks, strengthening protective measures, and verifying identities. Without processing personal data, we cannot maintain a secure platform.
  • We collect information about your interactions with our Services for research and development purposes. This helps us improve existing Services, create new offerings, and develop customized features.

If we plan to use your personal information for purposes not outlined in this Privacy Policy, we will notify you in advance. You may choose to limit such use; however, doing so may impact the availability of certain Services.

Disclosure of Information

We may share your information with different parties for operational and business purposes, including prospective employers, service providers, affiliates, regulatory bodies, and other relevant third parties. Any party that receives your information is responsible for managing and safeguarding it in accordance with its own privacy policies. We may also disclose your information when required by law, to protect our legal interests or user safety, or in connection with business transactions such as mergers, acquisitions, or asset transfers.

Your Rights and Choices

Depending on your location, you may have specific rights related to your personal information. These may include the right to request access to your data, correct inaccurate or outdated details, request deletion, and opt out of certain uses of your data. These rights may be subject to legal restrictions and exceptions. To exercise these rights, contact us at admin@sharpsourcepro.com. We will respond in compliance with applicable laws and within the required timelines.

Third-Party Website Links

Our Services may include links to third-party websites or services that are governed by their own privacy practices. We do not control these external sites or their policies. While we strive to link to reputable sources, we are not responsible for the content, privacy practices, or security of third-party websites. We encourage you to review the privacy policies of any external site you visit.

Security and Data Retention

We maintain a comprehensive security framework designed to protect your information from unauthorized access, loss, misuse, or modification. Our safeguards include technical, administrative, and physical measures. While we implement reasonable protections, no system of data transmission or storage can be guaranteed to be fully secure. We retain your information only for the period necessary to deliver our Services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. Cached or archived copies of information may also be retained for a limited duration.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our operational practices, technology, legal obligations, or other relevant factors. When updates occur, the revised Privacy Policy will be posted on our Services. We encourage you to review this Policy periodically to stay informed about our information practices and your privacy rights.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including rights to access, delete, and opt out of the sale of personal information. To exercise these rights, please contact us at admin@sharpsourcepro.com.